Everyone needs a bank that they can trust and work with. in this article we bring you the top 10 best Nigeria banks of 2018. We used the following criteria in ranking this list of best Nigeria banks.
- Online Presence and Internet Marketing
- Customer service response rate
- Ease of opening account
- Smooth Services and Mobile App
BEST NIGERIAN BANKS OF 2018
1. Unite Bank of Africa:
Popularly known as UBA, the United Bank of Africa occupies the first spot and for good reasons. UBA have one of the fastest online support and customer service. They even have a Facebook bot called LEO that attends to customers queries. The CALL BACK feature in their website makes it possible for them to contact you easily.
Recently they released an update that all UBA customers can now operate a ZERO account balance. This means that be it savings, credit or current account all customers can withdraw all money from his/her account. UBA have active twitter acoount, Facebook page, Instagram account. Visit the official UBA website and open a free account today.
The oldest bank in Nigeria is occupying the second spot. Although not popularly known for its online presence but they are well known for reliable and fast transaction. Their mobile banking App is among the top rated in the country. Opening a standard account with Firstbank is relatively difficult. It is term the bank for the rich due to its mode of operation. But the banks operations are actually simple and easy. You can check out their official website for more information.
3. ACCESS BANK:
Access bank is sitting comfortably at the third spot. This bank has the fastest customer response rate on Facebook. Although still building its Twitter and Instagram page, their response rate is superb. This is the bank with usually less queue in their banking halls though with millions of customers. Their transaction rate is relatively fast and its online banking is superb.
4. ZENITH BANK:
Most persons will argue that this bank deserves some spot at the top. Zenith bank is perhaps the first bank to introduce opening an account with mobile short code. They have different tools that makes banking with the easier. You could use their short code to open an account or visit their official website. Although their banking App is not highly rated and have low online presence, they offer superb services.
5. Guarantee Trust Bank:
Popularly known as GTB, they have the fourth spot. GTB is known for its smooth and well packaged services. The bank operates in such a way that almost everything is handled. Although its online presence is relatively low but that has no bearing in its services. They recently faced a decision problem that made them lost some potential customers. But due to the right management team they are back stronger and better.
6. First City Monument Bank:
FCMB as its called is likely the next generation bank. Although occupying the fifth spot, they could as well compete for the first and second spot. This bank have wonderful customers service. And according to rumors they have the most beautiful and handsome cashiers. The bank is most popular for its superb customer services.
7. UNION Bank:
The Union bank of Nigeria has been around for a long time. And every year they wax even stronger. This bank is been used by most teachers to receive the salary and pension money. Also they recently introduced the Union bank mobile App that is getting attention across the country. With just a passport photograph you could open a bank account with them. It doesn’t get easier than that.
8. DIAMOND BANK:
The lemon colored bank is occupying the eight position in the list of best Nigeria Banks. Although they have slow online response including debit and credit alert, they have a good customer service. Like other banks they have easy bank account opening option.
9. UNITY BANK:
Not a very popular bank but they sure deserve to be in the list of best Nigeria banks. Unity bank is mostly used by individuals in the rural regions. And they provide them with a taste of modern banking. With very low online presence, the have helped improve the standard of living in rural areas.
10. WEMA BANK:
Wema bank sits at the tenth spot of this list. This bank is also mostly known in rural and developing areas. And they have been of good services to their customers. Although still improving on its online presence they work to satisfy their customers.
These are the top 10 best Nigeria banks of 2018. You can decide to use any of the top 5 and consider using the bottom 5 for banking. Please note that this list is not an official list but rather it is coined from users experience, online presence and internet banking of each bank. Which makes this list a more better analysis of the top 10 best Nigeria banks.