Been one if the innovative banks in Africa, UBA customer care agents are well trained and easy to reach. UBA have made it super easy for customers to lay complaints and make inquiries using various ways to reach the UBA customer care agents. Below are ways you can reach UBA customer care agents
HOW TO CONTACT UBA CUSTOMER CARE AGENTS WITH EASE
UBA bank is one of the most active banks on social media. Present on Twitter and Instagram @ubagroup also available on Facebook. You can use the following ways to contact UBA and a customer agent will reply you almost immediately.
The UBA Facebook page response rate is rated “Typically relies in few hours”. This means that they respond to queries as soon as they gets them. The good thing about it is that their online services is open 24 hours. You can CLICK HERE to visit the UBAgroup Facebook page and message them now. Your problems will be solved within the hour.
the official Instagram handle of UBA is @ubagroup. you can send them a direct message(DM) on Instagram and they respond almost immediately. This is the second option to reach to UBA and a customer service agent will respond within minutes.
For persons who prefer the use of Twitter then follow UBA @ubagroup. Tag them your queries and see how fast they respond to your messages and solve you problems.
4. Live Chat:
The live chat feature is available in UBA mobile App and website. You can use this option to chat Live with a UBA customer agent and get the solutions to your problems.
5. Call Me Back:
There is a call me back feature present in the UBA official website. Thus feature allows you to alert UBa that you want them to call you. you can specify the time that is convenient for the call and BAAAMMM UBA will call you right back.
You can connect with UBA on the various social media platforms to reach any of the UBA customer service agents. One can also take advantage of the live chat and call me back feature present in their website. Now you see getting to talk with UBA customer service agents is easier than you think. Ooooh did you just said thank you, of course you are welcome.